We’re only just learning how to use AI agents effectively, and now a new concept is coming fast - the Digital Employee.
What do you think about it?
1) Are we ready for it?
2) Is the technology mature enough?
3) Where is the real value?
4) Would you or your company invest in it?
A Digital Employee is an enterprise-ready AI solution designed to function as a virtual colleague. Unlike a simple AI agent, it combines human-like interaction with secure guardrails to ensure compliance and reliability, while seamlessly integrating with multiple backend systems. Beyond handling individual tasks, a digital employee can orchestrate complex, end-to-end workflows across the enterprise — delivering outcomes that mirror the work of a real employee, but with the scalability, consistency, and speed of AI.
Here are the key differences between the AI agent and Digital employees concepts 👇